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Cash invoices and tax invoices are only issued for orders paid by bank transfer 

Cash receipts are used to deduct personal income tax and provide proof to the company. So if you need a tax invoice, request a cash invoice as a basis to present to the company.

Pursuant to Article 2, Clause 116 of the Business Law and Point 3, Article 2, Clause 23 of the Value Added Tax Law, the Cash Invoice (used to prove to the company) has the same nature and effect as tax invoice.

You can submit a request for a cash invoice at My page(my page)--> order details section. (From after payment confirmation) The application time is 5 days from the payment date. Cash receipts received will be issued until the end of the month. By the end of the month, orders that have not been confirmed will be issued until the 10th of the following month. Personal income tax deduction phone number and company information must be entered correctly, the seller is not responsible. In case if the buyer enters incorrect information. 

Please leave another question related to this issue via 1:1 question.

Thank you very much!